🧩 SimpleDesk: Simplifying Collaboration in Jira

The problem we’ve all experienced

In most teams working with Jira, a familiar pattern repeats itself: scattered projects, non-technical users getting lost between screens, and far too many tabs open just to comment on or review a ticket.

That daily friction translates into lost time and lost focus.

And the bigger the company, the harder it becomes to maintain smooth communication across teams.

That’s where SimpleDesk was born, with a clear mission: to reduce Jira’s complexity and bring all your work into a single place. Thanks to the Inbox view, users can see, on one screen, every ticket they’ve created, been mentioned in, or are actively participating in.

No searching, no switching tabs, no losing the thread.

How SimpleDesk Works

SimpleDesk acts as a simplified layer on top of Jira, designed to connect multiple spaces into one central portal.
From this unified interface, any user, technical or not, can manage their work more smoothly and with fewer distractions.

With SimpleDesk, you can:

• Connect to multiple spaces and view only what’s relevant to you.
  
  
• Create tickets for other teams in seconds, without browsing through multiple Jira screens.
  
  
• Comment, mention teammates, and attach files without losing context.
  
  
• Review all your work from a unified Inbox: tickets you created and those where you were mentioned.
  
  
• Access the full interaction history to keep effortless traceability.
  
  
• Configure which spaces are visible, adapting the environment to your workflow.
  

SimpleDesk transforms the Jira experience: fewer clicks, less noise, more collaboration.

In Action

Here’s a short (3-minute) video overview:

Real Use Cases

SimpleDesk doesn’t replace Jira, it makes it more accessible.
Some examples where it shines:

• Internal support teams: when other departments need to create tickets and track progress without diving into technical project details.
• Cross-department collaboration: marketing or sales requesting tasks from development without losing visibility.
• Simplified management for non-technical roles: project leads or managers who want a global view without navigating multiple Jira spaces.

Our Philosophy

SimpleDesk is built around a simple idea:

👉 Less friction, more collaboration.

We don’t aim to reinvent Jira, we aim to make it feel more human.
That’s why we listen closely to the teams who use it every day. Their feedback guides every iteration and helps us evolve.

What’s Next?

We are participating in Codegeist 2025: Atlassian Williams Racing Edition, where we share our vision for improving the Jira user experience.
Your feedback can help us grow even further.

👉 Discover SimpleDesk on the Atlassian Marketplace:
https://marketplace.atlassian.com/apps/1238002/simpledesk-project-tracking-task-management-for-jira